Jess believes that copy, design and strategy work best in partnership, not in silos. She started her career at brand language consultancy, The Writer. Since then, she's specialised in tone of voice and bringing warmth and clarity to comms for brands like Coutts, Sainsbury's and Magnum. In recent years she's expanded her expertise to leading brand strategy work and partnering with designers to create brands and communications for organisations like HBO, Climate Group and Google.